Facts & FAQ
The Truth About Your Retirement Benefits
Most people don't know what they're entitled to — or how to get it. Here are the facts, myths, and rules you need to know before making any decision about your retirement funds.
Most people don't know what they're entitled to — or how to get it. Here are the facts, myths, and rules you need to know before making any decision about your retirement funds.
The retirement access problem in America is bigger than most people realize.
Unclaimed retirement funds sitting in the US
Many Americans don't know how to access what's already theirs.
Of Americans know their actual 401(k) balance
Most people have no idea what they've accumulated over the years.
Of workers have left a job with a retirement account behind
Forgotten accounts are more common than you think.
Major retirement account types we support
One platform for every plan — from 401(k)s to TSPs to IRAs.
These misconceptions stop people from accessing money that's legally theirs. Don't let them stop you.
“I can't touch my retirement funds until I'm 59½.”
Not always. Hardship withdrawals, SEPP distributions, 457(b) plans, and certain life events allow penalty-free access before 59½. We help you understand which rules apply to your specific situation.
“Accessing my retirement account is a long, complicated process.”
With the right guidance and a complete application, most requests are straightforward. Our platform walks you through every step so nothing is missed.
“I'll lose most of my money to taxes and penalties.”
Taxes and penalties depend on your account type, age, and reason for withdrawal. Many situations have legal exemptions. Knowing which applies to you can save you thousands.
“If I left my employer, I lost access to my 401(k).”
Your money stays yours. Old 401(k)s don't disappear — they just sit there. You can roll them over, cash them out under the right conditions, or leave them in place.
“I need a financial advisor to access my own retirement funds.”
You don't. You have the right to access your own money. What you need is accurate information and a correctly filed request — both of which we provide.
“All retirement accounts work the same way.”
They don't. A Traditional IRA, a Roth 401(k), and a TSP each have different rules for contributions, withdrawals, taxes, and penalties. Knowing the difference matters.
Each account type has its own rules. Here's what you need to know before you apply.
| Account Type | Withdrawal Age | Early Penalty | Tax Treatment | RMD |
|---|---|---|---|---|
| 401(k) — Traditional | 59½ | 10% if early | Taxed as income | Age 73 |
| 401(k) — Roth | 59½ + 5-yr rule | 10% on earnings | Tax-free (contributions) | No RMD |
| Traditional IRA | 59½ | 10% if early | Taxed as income | Age 73 |
| Roth IRA | 59½ + 5-yr rule | 10% on earnings | Tax-free (contributions) | No RMD |
| 403(b) | 59½ | 10% if early | Taxed as income | Age 73 |
| 457(b) | Any age on separation | No early penalty | Taxed as income | Age 73 |
| TSP — Traditional | 59½ | 10% if early | Taxed as income | Age 73 |
| TSP — Roth | 59½ + 5-yr rule | 10% on earnings | Tax-free (contributions) | No RMD |
| SEP IRA | 59½ | 10% if early | Taxed as income | Age 73 |
| Solo 401(k) | 59½ | 10% if early | Taxed as income | Age 73 |
| SIMPLE IRA | 59½ | 25% within first 2 yrs | Taxed as income | Age 73 |
Rules are general guidelines. Your specific situation may differ. Speak with our team for personalized guidance.
Our team is here to walk you through your specific situation — your account type, your options, and your next step.